In the case you make your deposits between 06.00 – 21.00 with Turkey time, the sum will be transferred to your account in 2 hours. Deposits performed after 21.00 will appear in your account at 06.00 in the next day. If you have regular payment instructions, we ask that you to take this information into consideration when depositing your account. For example; personal loan payments deposited before 21.00 will be charged in the same day, deposits after 21.00 will be charged in the next day.
In your credit card debt payment transactions, in the case you make your payment between 06.00 – 23.00 with Turkey time, your payment will be transferred to your card in 2 hours and in the same day. Payments made after 23.00 in the evening will be transferred in the next day at 06.00.
If it has been a longer time than specified, you should specify the situation and the information on the receipt you obtain from ATM after the transaction via calling our Call Center on 0850 211 0 111.